1. Introduction
Plotta is an AI interactive comics service. Through Plotta, you may browse stories, view chapters and character information, choose protagonist preferences, select recommended options, submit text prompts, receive AI-generated comic panels, dialogue, narration, and story continuations, manage an account, purchase and use Energy, and contact us for support.
This Privacy Policy explains how DayFold HK Limited ("Plotta," "we," "us," or "our") collects, uses, shares, retains, and protects personal information when you use the Plotta mobile application, websites that link to this Privacy Policy, and related account, payment, AI generation, safety, support, and privacy-rights features (collectively, the "Services").
"Personal information" means information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked to an individual or household. It includes information you provide, information generated through your use of Plotta, and information we receive from service providers or platform partners in order to provide the Services.
Some information is necessary to provide Plotta. For example, we need to process prompts and relevant story context to generate AI comic continuations, authenticate you to maintain an account and Energy balance, and keep purchase and security records to operate paid features safely.
2. Scope
This Privacy Policy applies to personal information processed in connection with Plotta, including story browsing, Story World Map and chapter progress, character archives and interactions, protagonist preference selection, AI generation, account login, Energy purchases and consumption, internal analytics, diagnostics, safety, support, policy pages, account deletion, and privacy-rights requests.
This Privacy Policy does not apply to third-party websites, app stores, payment platforms, login providers, SDK providers, or other third-party services that process personal information under their own privacy policies when they act independently. For example, Apple and Google may process information under their own terms when you use their login or app-store payment services.
3. Information We Collect
The information we collect depends on how you use Plotta, your device and platform settings, and the features available to you.
3.1 Information You Provide
You may provide text prompts, selected options, protagonist preferences, story choices, feedback, support messages, content reports, privacy requests, DMCA or IP complaints, screenshots or attachments you choose to send, and transaction information you provide when asking for purchase support.
Please do not include sensitive personal information in story inputs unless you are comfortable with Plotta processing it as part of the AI generation service. Sensitive information may include precise location, government identifiers, financial account credentials, health information, biometric identifiers, information about minors, racial or ethnic origin, religious beliefs, sexual orientation, sex life, political views, or other information treated as sensitive under applicable law. Plotta does not require sensitive personal information for ordinary story generation.
3.2 Information Collected From Your Use of Plotta
When you use Plotta, we may collect app and device information, app open events, story and chapter views, Story World Map interactions, chapter progress, locked or unlocked node status, character archive views, relationship or interaction status, selected options, prompts, AI generation requests, generated outputs, generation failure or retry logs, Energy balance and consumption events, paywall views, support and safety events, IP address, approximate region derived from IP address, app version, operating system, device type, language, time zone, network status, crash logs, diagnostic logs, and security logs.
We may infer limited product preferences or operational signals from your use of Plotta, such as protagonist preference, story progress, character interaction style, approximate region, generation failure signals, fraud or safety risk signals, and acquisition or campaign performance signals. We do not treat protagonist preference as a definitive statement of your gender identity.
3.3 Information From Login, Payment, and Platform Providers
If you use Apple or Google login, we receive information needed to create or authenticate your Plotta account, such as an account identifier, email address, private relay email where provided by Apple, display name or profile fields where returned, authentication result, and login timestamps.
If you purchase Energy, the app store or payment platform processes your payment authorization under its own terms. Plotta receives transaction information needed to deliver Energy, maintain your balance, provide support, prevent fraud, handle refunds or chargebacks, and comply with accounting, tax, and legal obligations. This may include product ID, transaction ID, purchase token or receipt, purchase time, price, currency, region, purchase status, refund status, and related support records. Plotta does not receive your full payment card number from Apple App Store or Google Play.
3.4 Categories of Personal Information We Collect
| Category | Examples | Main source |
|---|---|---|
| Account and identifiers | Plotta account ID, Apple or Google login identifier, email address, private relay email, authentication result, login timestamp, app instance or session identifier | You, login providers, Plotta systems |
| Story inputs and interaction content | Prompts, selected options, story choices, protagonist preference, character interactions, support messages, content reports, attachments you provide | You |
| AI-generated content and generation records | Generated comic panels, dialogue, narration, story continuations, output metadata, safety signals, generation status, failure or retry logs, request timestamps | Your use of Plotta, AI systems |
| Story progress and preferences | Story and chapter views, Story World Map progress, locked or unlocked nodes, character archive views, relationship or interaction status, saved or cached story context | Your use of Plotta |
| Device, app, and network information | IP address, approximate region, device type, operating system, app version, language, time zone, network status, crash logs, diagnostics, security logs | Your device and Plotta systems |
| Purchase and Energy records | Product ID, transaction ID, receipt or purchase token, purchase status, price, currency, region, Energy balance, Energy consumption, refund or chargeback status | App stores, payment platforms, Plotta systems |
| Analytics and operational information | App open events, activation events, registration events, feature events, campaign or referral source where used, approximate region, performance metrics, fraud signals | Your use of Plotta, Plotta systems, and service providers if used |
| Support, safety, and legal records | Support messages, privacy requests, deletion requests, reports, IP complaints, moderation notes, enforcement records, appeal records, legal request records | You, Plotta systems, third parties submitting reports |
4. How We Use Personal Information
We use personal information to provide Plotta, operate AI interactive comics, maintain story continuity, process Energy purchases, secure accounts and payments, respond to users, enforce our policies, comply with law, and improve the Services.
| Purpose | How Plotta uses information |
|---|---|
| Provide and operate the Services | Display stories, chapters, Story World Map nodes, character information, account settings, Energy balance, policy pages, and app features |
| AI generation and story continuity | Process prompts, selected options, protagonist preferences, story context, chapter context, character context, and prior interaction context to generate comic panels, dialogue, narration, and story continuations |
| Personalization | Tailor story flow, character interactions, recommendations, and saved state based on your choices, progress, preferences, and prior interactions |
| Account, login, and security | Create or authenticate accounts, protect sessions, connect story history and Energy balance to your account, detect unauthorized access, and prevent abuse |
| Energy purchases and billing support | Deliver Energy, maintain balances, verify transactions, restore purchases, investigate abnormal spending, handle refunds and chargebacks, and satisfy accounting, tax, and dispute obligations |
| Analytics and product improvement | Measure activation, registration conversion, acquisition performance where used, feature usage, regional distribution, app reliability, generation quality, and aggregate product performance |
| Safety, moderation, and abuse prevention | Detect prohibited uses, review reports, block harmful generation, enforce Terms and community rules, preserve evidence, protect rights holders, and respond to appeals |
| Customer support and notices | Respond to questions, troubleshoot technical and purchase issues, send service notices, process rights requests, and communicate about policy updates |
| Legal compliance and rights protection | Respond to legal process, maintain required records, enforce agreements, defend claims, process DMCA or IP complaints, and comply with app-store or platform requirements |
| Service communications and marketing, where offered | Send service notices, policy notices, purchase notices, support responses, and marketing communications where permitted and subject to applicable choices |
We may aggregate, de-identify, or anonymize information so it is no longer reasonably linked to you. We may use that information for analytics, service improvement, research, safety, security, and business planning. Where we maintain de-identified information, we will not attempt to re-identify it except as permitted by law to test or validate de-identification.
5. AI Processing
Plotta's core service depends on AI processing. When you submit text, select recommended options, or interact with a story, Plotta may process your input together with story, chapter, Story World Map, locked or unlocked node, character, relationship state, protagonist preference, prior interaction, safety, and technical context to generate comic panels, dialogue, narration, and story continuations.
AI processing may involve Plotta systems and service providers that support model hosting, inference, content safety, cloud processing, storage, logging, or diagnostics. The information processed may include prompts, selected options, story and character context, generated outputs, safety signals, request IDs, timestamps, user or session identifiers, app version, and error logs. These processing activities are necessary for AI generation, continuity, safety, abuse prevention, debugging, support, and service improvement.
We may review, sample, evaluate, or analyze prompts, outputs, generation failures, feedback, and safety signals to maintain and improve Plotta, including story quality, product reliability, and safety systems. Where applicable law, platform rules, or a specific provider arrangement requires a separate notice, opt-in, opt-out, or other choice for model training, fine-tuning, or similar improvement uses, Plotta will provide that control as required.
Unless separately disclosed, Plotta does not share your private story prompts, private AI interactions, generated comic panels, generated dialogue, support messages, reports, or Energy purchase history with third-party advertising partners for their independent advertising targeting, retargeting, or lookalike audience creation.
AI-generated outputs may be fictional, inaccurate, unexpected, or similar to content generated for other users. If an output includes personal information about you that you believe is inaccurate or should be removed, you may contact us using the methods in Section 17. We will review the request subject to technical feasibility, legal requirements, safety needs, and our retention obligations.
6. How We Share Personal Information
We may share personal information with the following categories of recipients:
- service providers that host, store, secure, analyze, diagnose, support, or otherwise help operate Plotta;
- AI, cloud, safety, content delivery, internal analytics, diagnostics, anti-abuse, support, and communication providers;
- Apple, Google, app stores, payment platforms, and login providers when you use their login, payment, refund, account, or platform services;
- rights holders, complainants, users, or other parties involved in a support, safety, DMCA, IP, moderation, or dispute process, when necessary to process the request and protect rights;
- law enforcement, regulators, courts, app stores, or other parties where disclosure is required by law, legal process, platform rules, or necessary to protect rights, safety, security, or the integrity of the Services;
- a buyer, investor, financing source, successor, or professional adviser in connection with a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate transaction;
- other parties with your direction, consent, or as otherwise disclosed at the time of collection.
We do not sell your private story prompts or generated comic content for money. Plotta does not disclose private prompts, private AI interactions, generated comic panels, generated dialogue, support messages, reports, or Energy purchase history to third-party advertising partners for cross-context behavioral advertising, retargeting, lookalike audiences, or third-party advertising targeting. If Plotta later engages in an activity that qualifies as sale, sharing, targeted advertising, or a similar regulated activity under applicable U.S. state privacy laws, we will update our disclosures and provide the choices required by those laws.
7. SDKs and App Permissions
Plotta may use SDKs, platform services, service providers, device capabilities, permissions, and similar technologies to provide login, Energy purchases, AI generation, cloud hosting, internal analytics, diagnostics, security, support, websites, cookies, and webviews. Not every category applies to every app version or feature.
Plotta requests device permissions at or near the time a feature needs them. If you deny a permission, the affected feature may not work, but unrelated text-based browsing and story interaction features should remain available where technically feasible.
Plotta does not use third-party advertising SDKs or third-party analytics SDKs as part of the Services described in this Privacy Policy. If that changes, we will update our disclosures and provide any legally required choices.
For more detail about SDK categories, provider purposes, data types, trigger timing, user choices, and permission effects, please review the Plotta SDK List and App Permissions Notice.
8. Retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain your account and story state, deliver and support Energy purchases, protect safety and security, comply with legal, tax, accounting, app-store, and platform obligations, resolve disputes, enforce agreements, and exercise or defend legal claims.
Retention periods may differ by record type. For example, story progress and account records may be kept while your account remains active or while the Services continue to operate; purchase and tax records may need to be kept for longer legal or accounting periods; support, safety, DMCA, IP, moderation, and fraud records may be retained as needed to document and resolve the matter; and backup copies, logs, or system records may remain for as long as reasonably needed for operational, security, legal, or records-management purposes.
When personal information is no longer needed, we delete it, de-identify it, aggregate it, or otherwise handle it in accordance with applicable law and our records practices.
9. User Choices and Controls
Depending on your location, device, platform, app version, and the features available to you, you may be able to:
- choose whether to create or log in to an account, recognizing that account-based features, saved progress, purchases, Energy balance, generation history, support, deletion, or rights requests may require authentication;
- choose protagonist preference or select "no preference" where available;
- control device permissions through iOS or Android settings;
- manage Apple ID, Google Account, app-store, purchase, refund, restore, family-control, and payment settings through the relevant platform;
- opt out of marketing communications where offered;
- use browser or cookie settings for Plotta websites and policy pages;
- submit privacy-rights, support, report, deletion, or complaint requests through the methods described in this Privacy Policy and related notices.
Some processing is necessary for Plotta to work. For example, AI generation cannot function without processing prompts and story context, Energy purchases cannot be delivered without transaction and balance records, and account security cannot operate without security and fraud-prevention logs.
10. Account Deletion
You may request deletion of your Plotta account by contacting us at hello@plotta.ai. We may need to verify your identity and account ownership before processing the request.
After account deletion, Plotta will delete or de-identify personal information associated with your account unless retention is reasonably necessary for legal, accounting, tax, security, fraud-prevention, dispute, safety, DMCA, IP, platform, backup, or other permitted purposes. Deletion may not remove information that has already been de-identified, aggregated, or retained in records that we are legally permitted or required to keep.
11. Privacy Rights
Depending on where you live, you may have rights to access, know, delete, correct, port, restrict, object to, or withdraw consent for certain processing of your personal information. You may also have the right to opt out of sale, sharing, targeted advertising, certain profiling, or certain uses of sensitive personal information, and to appeal a decision on your request.
To submit a privacy request, contact us at hello@plotta.ai. We may ask for information reasonably necessary to verify your identity, understand your request, locate your account, and protect your information from unauthorized access. Authorized agents may submit requests where permitted by law, subject to verification requirements.
12. Adult Users and Minors
Plotta is intended for users who are 18 or older. Do not use Plotta if you are under 18 or under the age of majority where you live.
We do not knowingly permit minors to use Plotta. If we learn that we have collected personal information from a person under 18, we will take reasonable steps to restrict the account, delete the information, de-identify it, or otherwise handle it as required or permitted by applicable law. If you believe a person under 18 has provided personal information to Plotta, please contact us at hello@plotta.ai so we can review and take appropriate action.
13. Security
We use administrative, technical, and organizational measures designed to protect personal information, including measures related to access control, authentication, logging, encryption in transit where appropriate, monitoring, vendor management, and incident response. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
You are responsible for keeping your account credentials, device, and login methods secure. If you believe your account or personal information has been compromised, contact us promptly.
14. Third-Party Links and Services
Plotta may link to third-party websites, app stores, login providers, payment platforms, support pages, or other services. Those third parties may collect and process personal information under their own privacy policies. We are not responsible for the privacy practices of third-party services that are not controlled by Plotta.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes materially affect your rights or choices, we will provide notice as required by law or platform rules, such as through the app, a policy page, email, or another appropriate method. The effective date at the top of this Privacy Policy shows when it was last updated.
16. Contact
For questions about this Privacy Policy, privacy rights, account deletion, SDKs, app permissions, AI processing, Energy purchase records, support records, or data protection, contact DayFold HK Limited at hello@plotta.ai or visit https://plotta.ai/support. Copyright, trademark, likeness, publicity, impersonation, and other content-infringement complaints should be sent to legal.notice@dayfold.ai.
Please include enough information for us to understand and verify your request, such as your Plotta account identifier, login email, device type, app version, approximate issue time, transaction ID if relevant, and a short description. Do not include unnecessary sensitive personal information.